This policy is effective as of July 22, 2025.
The privacy policy contains the following.
- Items of personal information processed
- Purpose of processing personal information
- Provision of personal information to third parties
- Entrustment of personal information processing
- Personal information processing and retention period
- Destruction of personal information
- Rights of data subjects and legal representatives and methods of exercising them
- Matters concerning the installation, operation, and refusal of automatic personal information collection devices
- Measures to ensure the security of personal information
- Personal Information Protection Officer and Remedies for Rights Infringement
- Changes to the Privacy Policy
The company's website collects only the minimum amount of personal information necessary for site use, excluding personal information required for inquiries. This website has established procedures allowing data subjects to choose "Agree" or "Disagree" to the collection and use of personal information, the collection and use of sensitive information, and the provision of personal information to third parties.
Write an inquiry
- essential Country name, company name, name, phone number, email address
Homepage usage - automatic generatio
- Access history (IP address, access time, browser information, operating system information), session cookie information
The purposes of processing (collecting, using, etc.) the personal information of the data subject are as follows.
- When receiving an inquiry, processing of the complaint and notification of the processing result
The company uses the personal information of the data subject within the scope notified in "2. Purpose of Personal Information Processing" and does not use it beyond this scope or provide it to other individuals, companies, or organizations. However, the personal information of the data subject may be provided to third parties only in the following cases.
- If separate consent has been obtained from the data subject (you)
- In cases where there are special provisions in the law or it is unavoidable to comply with statutory obligations
- In cases where the information subject (you) or his/her legal representative is unable to express his/her intention or cannot obtain prior consent due to an unknown address, etc., and it is clearly deemed necessary to protect the urgent life, body, or property interests of the information subject or a third party.
1) To ensure smooth processing of personal information and improve service, the company entrusts personal information processing as follows. If the recipient of the personal information processing task (trustee) or the details of the entrusted task change, the data subject will be notified in advance.
- Entrusted work: Website operation
- Trustee (Trustee): Awesome Dev Co., Ltd.
- Personal information items entrusted: All personal information collected during the service provision process
- Consignment Period: Until the end of the consignment contract between us and Awesome Dev.
2) When entrusting the processing of personal information, we specify in a contract or other document matters related to responsibilities such as confidentiality of personal information, prohibition of processing personal information for purposes other than the performance of the entrusted work, technical and administrative protection measures, management and supervision of the trustee, restrictions on re-entrustment, destruction of personal information, and compensation for damages in accordance with the laws and regulations related to personal information protection, and supervise the trustee to ensure that the personal information is processed safely.
1) The company processes and retains personal information within the retention and use period stipulated by law or within the retention and use period agreed upon by the information subject at the time of collection of personal information, and destroys the relevant information without delay after the purpose of processing personal information has been achieved.
2) The personal information processing and retention period is as follows, and if the data subject explicitly requests destruction for each item below, the information will be destroyed without delay.
- Inquiry registration information: Up to 3 years after inquiry processing is completed
However, in accordance with the provisions of the Communications Secrets Protection Act, the information subject's Internet log records and access location tracking data are stored separately for three months.
1) In principle, the company destroys personal information without delay when the personal information becomes unnecessary, such as when the retention period for personal information has expired or the purpose of processing has been achieved.
2) If the retention period for personal information agreed upon by the data subject has expired or the purpose of processing has been achieved, but the personal information must be retained in accordance with other laws (see ‘5. Processing and retention period of personal information’), the personal information will be transferred to a separate database (DB) or stored in a different location.
3) The procedures and methods for destroying personal information are as follows
- Destruction Procedure: The company selects personal information for which a reason for destruction has arisen and destroys the personal information with the approval of the company's personal information destruction manager.
- Destruction Method: Personal information recorded and stored in paper documents is destroyed by shredding or incineration, and personal information recorded and stored in electronic file format is destroyed using a technical method that renders the records unrecoverable.
1) Data subjects may exercise their personal information protection rights regarding the following items at any time against the Company
- Request to view personal information
- Request for correction in case of errors, etc.
- Request for deletion of personal information
- Request to suspend personal information processing
2) To exercise your rights to view, correct, delete, or suspend the processing of your personal information, please contact the Personal Information Protection Officer in writing, by phone, or by email, and we will take action without delay.
3) If the data subject requests correction or deletion of personal information due to errors, etc., the personal information will not be used or provided until the correction or deletion is completed.
4) The company does not collect personal information from children under the age of 14. However, if personal information is collected, the company guarantees the legal representative's legal rights regarding the processing of the child's personal information.
5) When a request for access, correction, deletion, or suspension of processing is made in accordance with the rights of the data subject, the company verifies whether the person making the request is the data subject or a legitimate agent.
What are cookies?
The server used to operate our website sends a very small text file to the information subject's computer browser and stores it on the information subject's computer hard disk.
What is a session?
This refers to the server used to operate a website storing the user's information on the server while the user is connected.
Purpose of use
Our website does not use "cookies," which store and retrieve personal information. However, we use "sessions" to provide users with a faster web experience and improve our services for greater convenience.
To ensure the security of personal information, the company is taking the following administrative, technical, and physical measures through the trustee specified in Article 4 above.
1) Establishment and implementation of an internal personal information management plan
We establish and implement an ‘Internal Personal Information Management Plan’ in accordance with the ‘Standards for Ensuring Personal Information Security.’
2) Minimizing and training the designation of personal information handlers
We are minimizing the designation of personal information handlers and providing regular training.
3) Restrict access to personal information
We control access to personal information and prevent unauthorized access from both internal and external sources by managing access rights to the database system that processes personal information.
4) Storage of access records and prevention of falsification
We store and manage access records (access logs) to the personal information processing system in compliance with legal requirements, and control access records to prevent them from being falsified or altered.
5) Encryption of personal information
We use separate security features to ensure that important personal information of data subjects is encrypted during storage and transmission.
6) Install security programs and conduct periodic inspections and updates.
To prevent personal information leakage and damage due to hacking or computer viruses, we install security programs and conduct periodic updates and inspections.
7) Access control for unauthorized persons
We have designated the location where personal information is stored as a protected area and are controlling access.
The company is responsible for overall management of personal information processing and has designated a personal information protection officer as follows to handle complaints and provide remedies to data subjects related to personal information processing. If you have any inquiries or opinions regarding personal information, or if you discover any facts that may infringe upon the rights of the data subject, such as the possibility of personal information leakage while using the website, please contact the personal information protection officer below. We will take immediate action and notify you of the results.
Personal information protection officer
- Name : Kwon Hyukseo
- Contact : hskwon@solvecelectric.com
Additionally, you may contact the Personal Information Dispute Mediation Committee, the Korea Internet & Security Agency's Personal Information Infringement Report Center, etc. for damage relief and consultation due to personal information infringement.
- Personal Information Dispute Mediation Committee : +82-2-1833-6972 (www.kopico.go.kr)
- Personal Information Infringement Report Center: (Without area code) +82-2-118 (privacy.kisa.or.kr)
- Supreme Prosecutors' Office Cyber Investigation Division : (Without area code) +82-2-3480-0132 (www.spo.go.kr)
- National Police Agency Cyber Security Bureau : (Without area code) +82-182 (cyberbureau.police.go.kr)
If there are additions, deletions, or modifications to the Personal Information Processing Policy due to changes in laws, policies, or security technologies, we will notify you of the reasons and details of the changes through the website prior to implementation.
- Personal Information Processing Policy Version Number : v1.0
- Personal Information Processing Policy Effective Date: July 22, 2025